These Terms of Service ("Terms") are a binding legal agreement between you ("you," "your," "Customer," or "Client") and BROLLBIZZ LLC ("BROLLBIZZ," "Company," "we," "us," or "our"), a Texas limited liability company with its principal place of business in Houston, Texas. They govern your access to and use of brollbizz.com (the "Site") and all products and services we provide (the "Services"). By accessing the Site, placing an order, submitting a quote request, or engaging us for any project, you agree to these Terms. If you do not agree, do not use the Site or Services.
By using the Site or Services, you represent that you are at least 18 years old (or the age of majority where you live) and able to enter into a binding contract. Where we provide a checkbox or similar mechanism to accept these Terms at checkout, account creation, or quote submission, your selection confirms your agreement to these Terms. You also consent to receive communications, agreements, and records from us electronically - by email, text, or through the Site - and you agree that electronic records and signatures have the same legal effect as paper ones.
"Site" means brollbizz.com. "Services" means all products and services we offer. "Products" means physical goods, such as 3D-printed pieces. "Order" means a request to purchase. "Deliverables" means work product we create for you. "Content" means text, images, designs, code, and other materials. "SOW" means a statement of work, quote, or proposal for a specific engagement.
BROLLBIZZ is an umbrella for multiple business lines, including Perso.Prints and Perso-World (custom and collectible 3D-printed figures, characters, and prints), BrollBas (videography, photography, content, and promotions), CutsByBas (grooming and barber services), Broll.Regime and Fitted Stylez (our apparel and clothing lines, sold online), laser engraving and personalization (custom engraved and personalized goods), our cybersecurity portfolio and planned CyberBoss security services, Broll-DevOps (software development and deployment), and Broll-Workflow (business-process automation and workflow services). A specific engagement may be governed by an additional written SOW, quote, or agreement, which is incorporated into these Terms and controls over them for that engagement to the extent of any conflict.
Product safety & intended use. Perso.Prints products are collectible and decorative items made from resin, plastic, or similar materials through 3D printing and hand-finishing. They are intended for display and collection by adults and are NOT toys. They may contain or break into small parts (a choking hazard) and must be kept away from children under 3 years old and from pets. Printed and finished pieces may be fragile, may have small points or edges, are not food-safe, and should not be placed in the mouth or exposed to heat or open flame. Colors, finish, and minor imperfections are inherent to handmade and made-to-order items and may vary slightly from images. To the fullest extent permitted by law, you assume all risk arising from your handling, display, storage, and use of the Products, and you agree to supervise children and pets around them. Where required for goods shipped into California, our Products may carry a California Proposition 65 notice that they can expose you to chemicals known to the State of California to cause cancer or birth defects or other reproductive harm.
Personal-care & grooming services (CutsByBas). Grooming and barber services involve inherent risks. You agree to disclose any allergies, sensitivities, skin or scalp conditions, or relevant medical conditions before your appointment. Results are subjective and are not guaranteed, and we may decline or discontinue service at our discretion. To the fullest extent permitted by law, you voluntarily assume the ordinary risks associated with grooming and personal-care services. A parent or legal guardian must consent to, and where appropriate be present for, any service provided to a minor. We follow applicable licensing and sanitation requirements; you agree to follow reasonable aftercare guidance we provide.
Cybersecurity & informational content. Our cybersecurity pages, portfolio, and any educational materials are provided for portfolio and informational purposes only. They do not constitute professional security, legal, financial, or other advice, create no professional relationship, and are not a guarantee of security or of any result. Any security engagement is performed only under a separate written agreement.
Apparel & clothing (Broll.Regime & Fitted Stylez). Apparel is sold by the sizes, measurements, and descriptions provided; it is your responsibility to review sizing before ordering. Colors, fabric, print placement, and finish may vary slightly from images and screens and between production runs, and garments may shrink, fade, or wear with use - follow all care instructions. Many Broll.Regime pieces are made to order to the options you select (such as base color and font color) and, together with any customized or personalized apparel (custom prints, names, or designs), are final sale and non-returnable except where an item arrives defective or materially different from what was ordered or approved. Garments may contain materials to which some people are sensitive; discontinue use if irritation occurs.
Content & media production (BrollBas). For videography, photography, and content services, you are responsible for obtaining every right, permission, model or property release, and music or other license needed for the people, locations, brands, logos, and materials that appear in or are supplied for a project, and you represent and warrant that you have them. Unless a written agreement provides otherwise, we may use content we create in our portfolio and promotions, and by appearing in content we capture you grant us permission to use your likeness for those purposes. We are not responsible for third-party rights in materials you provide, and creative results, formats, and timelines are as described in the applicable quote or SOW.
Laser engraving & personalization. Engraved and personalized goods are produced from the exact text, spelling, images, and layout you approve - please proofread carefully, as approved personalization cannot be undone and is non-refundable. Material grain, color, and finish vary naturally by material and unit, and results may differ slightly from proofs or samples. You represent and warrant that you own or are authorized to use any name, logo, artwork, or content you submit for engraving or personalization, and you agree to indemnify us for any claim arising from it. We may decline any request that is unlawful, infringing, hateful, or otherwise objectionable.
Development, DevOps & automation services (Broll-DevOps & Broll-Workflow). Software, DevOps, and workflow-automation services are performed only under a written quote or SOW that defines the scope, deliverables, timeline, and fees. We do not guarantee any specific business result, revenue, time savings, uptime, or third-party outcome, and any estimates are illustrative only. Automations and integrations depend on third-party platforms and your own systems, accounts, and data; you are responsible for maintaining your accounts, credentials, backups, and legal compliance (including data-protection and messaging laws), and for reviewing and approving any output before it is used, sent, or published. Continued operation may require your active subscriptions, API access, and credentials, which you provide and control.
A flat shipping fee of $9.99 is applied to each order at checkout (United States). Shipping methods and delivery times are estimates and are not guaranteed. Title and risk of loss pass to you when we deliver the Products to the carrier. You are responsible for any customs duties or import taxes on international orders.
ALL SALES ARE FINAL - NO REFUNDS. Except where required by non-waivable law or expressly agreed by us in writing, all purchases, custom orders, services, bookings, deposits, and payments are non-refundable. Custom, made-to-order, and personalized items - including 3D-printed pieces, engraved or personalized goods, and custom apparel - are produced specifically for you and are FINAL SALE: non-refundable and non-returnable, except where an item arrives defective or materially differs from the design you approved, in which case we will, at our sole discretion, repair, replace, or refund it. All pricing is finalized and approved by you before production officially begins, and no production starts until that approval and any required deposit are received.
Security deposit. To begin any custom creation - including the initial silhouette, concept, or design stage - a non-refundable security deposit of half the quoted total is required. The deposit reserves your build, covers the initial design work, and is credited toward your final total. Because custom design and production begin immediately upon payment, the deposit is non-refundable once work has begun - even if you later cancel or the concept does not proceed to a finished piece. The remaining balance is due upon finalization of your order - when the piece is completed, or before it ships if it must be mailed. Pricing is confirmed and approved by you before any deposit is taken or production begins.
You may cancel an order for a refund of amounts paid beyond the non-refundable deposit only before production of the finished item has begun. Service bookings (such as grooming appointments, content shoots, or engraving jobs) follow the cancellation and deposit arrangement agreed at booking. Nothing in this Section limits any non-waivable consumer rights you may have under applicable law.
© 2026 BROLLBIZZ LLC. All rights reserved. The Site and all Content, designs, code, branding, and original works on it are owned by BROLLBIZZ LLC or its licensors and are protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-exclusive license to access and use the Site for personal, non-commercial purposes. You may not copy, scrape, reproduce, distribute, modify, or create derivative works from the Site or its Content without our prior written permission.
Our proprietary characters, designs & works. All BROLLBIZZ, Perso.Prints, and Perso-World characters (including the "Perso-Nalities"), figures, sculpts, 3D models, digital files, names, artwork, illustrations, packaging, videos, photographs, written copy, and other original works we create are the exclusive intellectual property of BROLLBIZZ LLC and are protected by United States and international copyright law. Nothing on the Site or in any Product transfers any ownership of these works to you.
Buying a Product does not transfer any intellectual-property rights. When you purchase a physical Product, you acquire ownership of that single physical item for your personal, non-commercial use and display only. Your purchase does not assign or license to you any copyright, trademark, design right, or other intellectual-property right in the Product or its design. Without our prior written permission, you may not, by any means (including by hand, molding, casting, 3D scanning, 3D printing, photography for resale, or any other method): reproduce, copy, replicate, manufacture, mass-produce, or remanufacture any Product or design; create derivative works based on our characters, designs, or works; or make, distribute, sell, or offer for sale any reproduction, copy, knock-off, or derivative of our Products or designs. These restrictions survive your purchase and the termination of these Terms.
Trademarks. "BROLLBIZZ," "Perso.Prints," "Perso-World," "Perso-Nalities," "BrollBas," "CutsByBas," "Broll.Regime," "Fitted Stylez," "Broll-DevOps," "Broll-Workflow," and "CyberBoss," together with our logos and brand identifiers, are trademarks or service marks of BROLLBIZZ LLC (whether or not marked with ™ or ®). You may not use them, or any confusingly similar mark, without our prior written permission. All other names and marks are the property of their respective owners.
Enforcement. We actively protect our intellectual property. Unauthorized reproduction, distribution, or use of our characters, designs, Products, Content, or marks is a violation of these Terms and of law, and we reserve the right to pursue all available remedies, including injunctive relief, statutory and actual damages, and recovery of attorneys' fees and costs to the extent permitted by law.
We respect intellectual-property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act ("DMCA"). If you believe content on the Site infringes your copyright, send a written notice to our Designated Agent that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and where it is located; (d) your contact information; (e) a statement of your good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that your notice is accurate and that you are authorized to act. A party whose material was removed may submit a counter-notice. We terminate the accounts of repeat infringers.
Designated Agent: BROLLBIZZ LLC, Attn: DMCA Agent, Houston, Texas - basco@brollbizz.com.
When you upload or submit reference images, descriptions, reviews, or other materials, you represent that you own or have the rights to them, and you grant BROLLBIZZ a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify them as needed to provide the Services and, unless you ask otherwise in writing, to showcase the completed work. You are responsible for your content, and we may remove content that violates these Terms.
You agree not to: use the Site or Services for any unlawful purpose; infringe the rights of others; upload malware; attempt to gain unauthorized access to, scrape, overload, or interfere with the Site or its systems; or reverse engineer any part of the Services except as permitted by law.
The Site relies on and links to third-party services, including Stripe, Google, Instagram, LinkedIn, and our hosting provider. Your use of those services is governed by their own terms, and we are not responsible for them.
THE SITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED.
TO THE FULLEST EXTENT PERMITTED BY LAW, BROLLBIZZ AND ITS OWNERS, MEMBERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SITE OR SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You agree to indemnify, defend, and hold harmless BROLLBIZZ and its owners, members, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your content, your use of the Site or Services, or your breach of these Terms.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Informal resolution first: before filing any claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days.
BINDING ARBITRATION & CLASS-ACTION WAIVER. ANY DISPUTE THAT IS NOT RESOLVED INFORMALLY WILL BE SETTLED BY FINAL AND BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS APPLICABLE RULES, RATHER THAN IN COURT, EXCEPT THAT EITHER PARTY MAY BRING AN INDIVIDUAL CLAIM IN SMALL-CLAIMS COURT. YOU AND BROLLBIZZ WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Any claim not subject to arbitration will be brought exclusively in the state or federal courts located in Harris County, Texas, and you consent to their jurisdiction.
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, outages, supply-chain disruptions, labor issues, or acts of government.
We want the Site to be usable by as many people as possible and work to improve its accessibility over time. If you have difficulty accessing any part of the Site, or need a reasonable accommodation to purchase from us or use our Services, contact us at basco@brollbizz.com or (281) 475-1535 and we will make a good-faith effort to help and to provide the information, product, or transaction through an alternative method.
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect (severability). These Terms, together with any applicable SOW and our Privacy Policy, are the entire agreement between you and BROLLBIZZ regarding the Services. We may assign these Terms; you may not assign them without our consent. Our failure to enforce a provision is not a waiver of it. The Sections concerning intellectual property, disclaimers, limitation of liability, indemnification, and arbitration survive termination.
We may modify these Terms from time to time; the "Last updated" date reflects the latest version, and your continued use after changes are posted constitutes acceptance. We may suspend or terminate your access to the Site or Services at any time for any violation of these Terms.
Questions about these Terms? Contact us at basco@brollbizz.com, (281) 475-1535, or BROLLBIZZ LLC, Houston, Texas, United States.